Delivery and Pickup Information

Delivery Area

We currently offer local delivery within Louisville, Kentucky and surrounding areas in the United States.

Delivery Fee

Flat Delivery Rate: $125 per order

Delivery Time

Estimated Delivery Time: 7–14 business days

Delivery times may vary depending on product availability and manufacturer processing.

After your order is placed, our team will contact you by phone or text to confirm your order details and schedule delivery.

Delivery Service

Our delivery service includes:

Delivery of items inside your home

Optional furniture setup/assembly may be available for an additional fee

Customers must ensure there is clear and safe access for delivery, including doorways, hallways, and stairways.


Store Pickup

Customers may choose free in-store pickup instead of delivery.

Pickup Address:
5907 Terry Rd
Louisville, KY 40216
United States

Pickup details:

Orders are available for pickup during business hours

Customers will receive a call or text notification when the order is ready

Please bring a valid ID and your order number


Order Processing

Place your order online or in-store.

We will confirm the order via call or text.

Orders are typically ready within 7–14 business days.

Choose either local delivery ($125) or free store pickup.


Order Delays

In rare cases, items may become backordered or delayed by the manufacturer.
If this happens, we will notify you as soon as possible and provide an updated delivery timeframe.


Important Information

Because items are ordered directly from the manufacturer, all sales are final.

Customers are responsible for measuring their space to ensure furniture fits through entrances and walkways before ordering.


Contact Information

If you have any questions about shipping or delivery, please contact us:

Business Address: 5907 Terry Road Louisville Kentucky 40216 United States

Phone: +1 (502) 494-0376

Email: coltonnichols@bubbasmattressandfurniture.com

 



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